Deliveries

AUSTRALIA

All our deliveries are environmentally friendly. We use Sendle's carbon neutral delivery service within Australia. 

Free Delivery on all orders over $90.

Free Delivery on all Mala Bead Bracelets. 

Standard Delivery $8.95

We process all orders within 24 hours unless we receive your order during a public holiday or on the weekend. In this case your order will be processed at the following business day. Once your order is ready to be dispatched we will send you an email with a tracking number so you can follow its journey.

Delivery times vary on location.

Domestic between 1 - 10 business days. 
East Coast Metro between 1 - 5 business days.

Please note that delivery to rural areas can sometimes take up to 10 business days.

​Deliveries to Post Office Boxes are currently not possible.


From time to time we may need to contact you in relation to your order. We will never pass on your details to third parties except our courier who may need to contact you regarding your delivery.

Whilst we endeavour to get your items to you as quickly as possible Luna & Soul cannot be held responsible for any shipping delays caused by our postal and logistic providers. We also ask that customers ensure the provided delivery address and payment information is accurate as errors may cause delays. During busy periods we may experience slightly longer than normal shipping times but we will do our best to minimise this.

INTERNATIONAL

All our international deliveries are environmentally friendly. We use GoGreen DHL for international orders. 

Standard delivery - $15

Free Delivery on all Mala Bead Bracelets. 

All prices are in Australian Dollar / AUS. 

​We process all orders within 24 hours unless we receive your order during a public holiday or on the weekend. In this case your order will be processed at the following business day. Once your order is ready to be dispatched we will send you an email with a tracking number so you can follow its journey.

International delivery is between 5 - 12 business days.
From time to time we may need to contact you in relation to your order. We will never pass on your details to third parties except our courier who may need to contact you regarding your delivery.

​For destinations outside Australia additional costs such as customs charges and taxes may be payable at the destination. We do not account for these additional charges at checkout and they will not be added to your cart. We advise international customers to check import charges with their local customs office before ordering.

Please note that we are required to declare the full value of your order on our invoices for custom purposes and cannot change the value of your order. 

Whilst we endeavour to get your items to you as quickly as possible Luna & Soul cannot be held responsible for any shipping delays caused by our postal and logistic providers. We also ask that customers ensure the provided delivery address and payment information is accurate as errors may cause delays. During busy periods we may experience slightly longer than normal shipping times but we will do our best to minimise this.